FAQ'S

Need Any Help ?

Read Popular Questions

01. What is our agency's process?

Our agency follows a three-step process. The first step is to understand your goals, your business, and collect all the relevant data. The next step is to merge all this information into a digital roadmap and implement it. The last step is to measure the results, tweak the strategy, and keep improving until the final goals are achieved. To learn more about our process, click here.

02. How will digital marketing help my business?

With the world shifting to digital platforms, it's only sensible to take up digital marketing. Our digital marketing services won't just help you tap into new audiences and markets, it'll also help you increase customer retention and satisfaction, boost product sales, increase revenue, and generate massive ROI.

03. What KPIs do we measure?

We believe in delivering results that can be measured and quantified. After all, only tangible growth is real growth. We take into account several KPIs that are customized for your project. If you want to bring in more visitors to your website, we measure KPIs such as CTR and bounce rate. If email marketing is your agenda, then open rate, delivery rate, and engagement are measured. In short, we hand pick the most relevant KPIs for your business goals. What we can promise is that whatever the KPI, we'll make sure it only improves with time.

04. What kind of results will you see and when?

Results are subjective and depend on the overall goals of the project. But we can ensure that you'll start seeing small incremental growth very quickly. Usually, we aim to see measurable results within the first couple months. These results get compounded over time. It's not a secret that the longer you stay in this game, the bigger your end numbers get.

05. How do we keep upto date with the latest developments in the field of digital marketing?

Digital marketing is an ever-evolving field with new developments being made everyday. Our team remains abreast with all these developments to make sure our clients get the best possible experience. Our team goes through extensive training modules that are adapted to the market. They study whitepapers, case studies, and research work to come up with the best solution for your project.

06. What are your hours of operation?

While we are always eager to respond to your queries, we are available on call from 9:00 AM to 6:30 PM. Even if you reach out to us after hours, one of our executives will check back with you within 24 hours. 

07. Do you work with clients who are out of state or in another country?

One of the biggest privileges of being an online marketing agency is that we can work with any brand or company across the globe. Be it Asia or Antarctica, we'll always be there to help you out with your digital marketing plan.

08. What types of clients do you work with?

Our collective experience of several decades has given us the opportunity to work with a variety of businesses. We're well-equipped to serve every industry, every vertical, be it B2B, B2C, Commercial, Services, or eCommerce.

09. How do I pay for agency fees?

We want to make every step of our association as smooth for you as possible. Keeping this in mind, we accept payments in multiple formats including bank transfers, cash payments, or PayPal.

10. What if I want to cancel services?

Sometimes, some relationships are simply not meant to work out. If you are dissatisfied with our services or simply think that you're better served elsewhere, you can terminate our service contract by giving one month's prior notice. While we hate this step and would love to continue helping you along your digital journey, we understand if you want to move on.

11. What services do you offer?

We offer a plethora of services that range across the digital spectrum. Our services include:

  • Web development
  • Web design
  • UI/UX design
  • Social media marketing
  • SEO
  • PPC marketing
  • Mobile app development
  • Email marketing
  • Digital marketing
  • Software development
  • Consultancy

 You can read more about our services here.

12. How much do your web marketing services cost?

Each project is unique for us. And we've come to learn that the 'one size fits all' approach doesn't work with digital marketing. Hence, we provide custom quotes based on the distinct parameters of each project. We understand the scope, the time, the manpower, and the investment needed before giving you a customized quote. This helps us keep our prices low while you continue to get the best services possible.

Ask here!

Got more questions?

We are ready to answer!

    Contact Us

    We are here for you

    Got a project in mind? We’d love to hear about it. Take five minutes to fill out our project form so that we can get to know you and understand your project.

    Company Address
    1414, ETA Star Al Manara Tower Business Bay, Dubai UAE
    Opening Hours
    Saturday - Thursday: 09:00am - 06:00pm
    Contact Directly
    info@dg8ly.com, +971 52 447 4455